The Mayor’s Office of Homeless Services, Downtown Partnership of Baltimore, People Encouraging People, and Paul's Place, Inc. provide street outreach to people experiencing unsheltered homelessness.
What We Do
Outreach Teams provide essential support services like shelter, housing, treatment, meals, transportation, resource connections, and advocacy.
Learn MoreOutreach Resources
Are you concerned for yourself or someone else who may be sleeping outdoors? Outreach can provide support services for people experiencing unsheltered homelessness or living in a place not meant for human habitation.
Street Outreach Map
City-funded Outreach Teams provide daily outreach to people experiencing unsheltered homelessness in all 14 Baltimore City council districts.
Learn moreStreet Outreach Brochure
The Baltimore City Street Outreach Brochure includes information about the Baltimore City Shelter Hotline, food, health care, youth services, and more.
Learn moreResource Map
An interactive resource map for community members to connect with organizations that provide essential resources and services needed to thrive.
Learn more
Encampment Resolution
The Mayor’s Office of Homeless Services is working with multiple agencies to rehouse unsheltered neighbors and resolve other issues around encampment areas.
- What is an encampment?
An encampment is an outdoor location on public property where one or more individuals are living temporarily and typically involves structures like tents. An encampment may also be a location used to store personal belongings that remain in place even when the individuals are not present.
- What doesn't qualify as an encampment?
- It is not a dwelling set up on private property.
- It is not a daytime gathering without temporary dwellings.
- It does not include locations where an individual is temporarily asleep without setting up living quarters or taking belongings when they leave.
- Encampments don’t include movable belongings like shopping carts or strollers.
- It is distinct from places where panhandling occurs without temporary dwellings.
- It is not a case of general trash left in a public space.
- Why can't people live in encampments?
The health and safety of all residents is the City's main concern. Living in outdoor spaces not meant for human habitation may lead to a number of health and safety issues.
- Why do some individuals decline shelter and support services?
Shelter and services are optional, so individuals have the right to accept or deny them. Individuals may choose not to accept shelter for several reasons, some may include an attachment to their encampment’s neighborhood, past negative shelter experiences, or behavioral health or substance use conditions.
- What is the protocol for resolving an encampment?
Encampments will not be closed unless housing, shelter, and other essential resources are offered. Moving encampments without offering other resources can cause further instability and trauma. Our teams strive to provide as much information as possible regarding shelter, housing, and resources tailored to individual or family needs.
As of January 2024, Outreach Teams track 27 known encampment sites across the City, a 40% decrease from the number of encampment sites recorded in 2023.
Encampment Resolution ProtocolHomeless Outreach Request
Community members concerned for residents living outdoors can report it to MOHS or Baltimore City 311 Services.
If Outreach is aware of an encampment site, that information may be shared with the community member. If Outreach is not aware of the site, a team will visit the location to conduct an assessment. In cases of immediate safety concerns for an individual, call 911. For support with a mental or emotional health crisis, call 988.
311
You may also submit a ticket to Baltimore City 311 Services if you are concerned about a neighbor experiencing homelessness.
Submit a 311 Ticket