The Mayor’s Office of Correspondence and Constituent Services (MOCCS) helps residents access services through government agencies or nonprofit service providers when receiving constituent inquiries in-person, via phone, correspondence or email. MOCCS liaisons, acting on behalf of Mayor Brandon M. Scott, record a constituent’s concern(s) and contact the appropriate city agency for action and follow-up. MOCCS liaisons remain neutral and do not judge the validity of any constituent’s concern. City agencies make the final determination on the outcome of any action or service that may be provided by the City of Baltimore. MOOCS is also responsible for completing all ceremonial document requests (certificates of recognition, proclamations, and greeting letters) that are submitted through the city’s website.
Any Baltimore resident can request a ceremonial document free of charge by completing our form: Request a Ceremonial Document
Our main job is to keep track of letters and messages from citizens to the mayor. We also create special documents like certificates, proclamations, and friendly letters.
- Request Ceremonial Documents
Mayor Brandon M. Scott gives ceremonial documents to recognize and congratulate Baltimore City residents and organizations, and welcome groups who are holding events in Baltimore. Here’s what you need to know:
PLEASE NOTE:
- Requests must be submitted at least two (2) weeks in advance (excluding In Memoriams)
- At least 72 hours notice is appreciated for In Memoriam requests, but not required
- All ceremonial documents may be picked up Monday-Friday from 9 AM-4:30 PM at the first-floor security desk in City Hall, (100 Holiday Street Baltimore, MD 21202)
- All ceremonial requests can be mailed or picked up from City Hall, please indicate preference in form
- Please anticipate postal delays and submit requests as soon as possible
Ceremonial Request Options
- Birthdays (significant milestones)
- In Memoriams
- Proclamations (3-5 stanzas)
- Eagle Scouts
- Girl Scouts
- Family Reunions
- Class Reunions
- Retirements
- Greeting Letters
- Mayoral Salutes
- Memorial Tributes
- Anniversaries
- Certificates of Recognition-Community Service/Impact
- Weddings
- Request a Greeting Letter
The Mayor writes letters to say "welcome" to groups having big events in Baltimore. These events can be things like business meetings, festivals, school reunions, family gatherings, and other important get-togethers. Request a letter by filling out the form below.
ATTENTION: The Mayor's Office will only send greeting letters via email in PDF format. No pickup will be available at City Hall.
Contact Us
Constituent Services: 410-396-4900