By Phone:
Call 3-1-1, within City of Baltimore, and if you are outside of the City call: 443-263-2220.
Our Call Center Operations are:
Monday to Friday: 6am to 10pm
Saturday & Sunday: 6am to 10pm
Using the app:
Service requests can be submitted 24 hours a day, 7 days a week by using the BALT311 mobile app and web portal.
Download our mobile app on any Android or Apple device.
On our social channels:
Follow us on Instagram | Connect with us on Facebook | Stay updated with us on X |